Beyond an Ethic of Do No Harm

 Photo by  Mar Ko  on  Unsplash

Photo by Mar Ko on Unsplash

by Mike Sharrow

What does it mean to be a faith-driven entrepreneur, or a “steward” of a business?  It’s so easy to settle for essentially an ethic of “don’t do bad things” and some token expression of generosity.  Is “do no harm” and tipping Jesus with a percentage of wealth (the real question is what do we keep not what do we give if it’s all His, right?) the fair test?  Perhaps an exercise in the form of a fabled case study where you enter into the story might help…

An Unplanned Owner/Investor Site Visit

Imagine arriving at work tomorrow, parking your car in the usual place, and walking toward the entrance. Everything seems normal. As you near the door, you notice a figure waiting just outside. As you approach, you sense a warm and open demeanor and reception. This person is obviously a friend. 

A few more steps and you recognize him. It’s Jesus! He says, “I’d like you to show me around and explain the business to me. This is as much mine as any church is, so I’m curious to see what you’re doing with the business I entrusted to you to manage for Me.” In your mind’s eye, imagine yourself saying, “Well, fine, Lord, let’s go in.” Gulp. 

Imagine taking Jesus through the reception area and into the office, then into your personal office, through the work areas, and around the entire physical location. Imagine Him keenly observing the way you and your team interact as you take the tour. Think about explaining how and why everything is laid out the way it is. Mentally introduce Him to each person, while explaining their function and a little about them. 

Sit down with Him in your office or conference room and describe how each piece of the business functions, from the different ways of contacting customers, to the production and delivery of the product or service, to billing clients and collecting payment. 

Tell Him how people are hired, trained, evaluated, encouraged, equipped, challenged, compensated, promoted, disciplined, or fired. Explain how you handle complaints and suggestions from customers, suppliers, and employees.

Take Him through accounting, showing Him how you pay bills and handle taxes. Discuss how you use or distribute profits and who benefits from them. Show Him the company’s debt and explain how and why the leveraging works. As you engage in each of these areas, imagine saying to Jesus, “Lord, this is how we try to show You and Your principles in this function or action… this is how we think You would do this… Lord, we do this so we won’t bring offense to Your name… Jesus, we don’t do this the world’s way because of what You said in Your Word.” 

Does this process excite and encourage you or does it cause you to break out in a cold sweat? Is there a process, business practice, or person that you’d want to avoid in this tour?

MOVING FROM METAPHOR TO OUR DAILY REALITY

In reality, this describes a typical CEO visit to a branch or subsidiary operation with an inspection tour guided by his local general manager. During any such tour, you demonstrate and discuss your major priorities, emphases, and progress against corporate business plans. 

The visiting owner or CEO verifies that the location consistently and successfully applies the basic plans for business development and growth. He looks for results but is acutely interested in alignment, commitment to company goals and principles, and evidence of capable “process,” knowing that diligently following the corporate strategy drives desired results. 

In our businesses, God conducts this review continuously. God does have a plan for our lives, and it includes every aspect: home, work, community, social, recreation, and any other area you might identify. You could say that there is a performance review as stewards, but it’s an open Book test!

Further, His plan always desires the same end, consistently reflecting His values.2 While the environments or playing fields may change, His eternal purpose, to manifest the gospel of Jesus Christ, never changes. His ultimate purpose, to bring forward the Kingdom of God, drives everything God does and allows. Nothing in God’s world “just happens.” 

In our businesses, as in every other area of our lives, we can either recognize this reality or miss it completely. The choice is ours. If we see our business primarily as a tool to produce money for ourselves, we primarily concern ourselves with how well it generates cash, and we’ll focus our attention, develop strategy, deploy people and assets, make decisions, and drive actions primarily toward that end. On the other hand, we might see our business as a part of God’s eternal plan, entrusted to us and designed to fit into an intricate and beautiful master plan to strategically contribute to sharing Christ with the world. In this case, our decisions and evaluations reflect different values, and we attempt to structure what we do to produce a more Godly set of results.

MOMENTS OF TRUTH…THE TRUTH! 

The “Moments of Truth” diagram initially popularized in the 1980s by Jan Carlzon’s famous turnaround of Scandinavian Airline Systems. The helpful diagram behind that concept invites any leader to assess every possible business-to customer touchpoint and assess deficits or opportunities.

So What?

As Christians, isn’t this model equally relevant as a lens through which to evaluate how effectively every element of the company demonstrates Jesus as the true Owner? Doesn’t every point along that process represent an opportunity to either shine or betray our true purpose?

So, what if Jesus was waiting for you at the company entrance tomorrow for His tour? Are you ready? Do you have thoughtful answers for His questions concerning His primary interests? Do you have a plan centered on His values and purposes to guide you as you evaluate and develop each part of the business?

God entrusted you with an incredible platform…what opportunities will you seize? Where or what do you need to change to reflect the true Owner of your business?

Beyond Startup Accelerator

 Photo by  Croissant  on  Unsplash

Photo by Croissant on Unsplash

Article originally posted here by Cedarville University


by Dick Blanc

Dick Blanc ’82 is Executive Director of the newly formed Beyond Startup Accelerator, the business incubator at Cedarville University. Blanc has always liked venturing into the unknown, whether it’s sailing across the Atlantic Ocean at age 19 with a bunch of buddies or bootstrapping an entrepreneurial venture. He thrives when he’s given a clean sheet of paper and time to dream. But even a courageous captain needs dependable ways to navigate strange and exciting waters. That’s where Blanc’s yearly practice of reading through the Bible and tapping into the wisdom and counsel of a trustworthy and godly crew of friends comes in. 

Blanc is the Executive Director for the Beyond Startup Accelerator, which connects student and alumni entrepreneurs with expert counsel and potential sources of investment. 

For the last 25-30 years, Blanc has made a habit of reading the entire Bible through in a year. That habit of soaking in the Scriptures began for Blanc during his undergraduate days. Cedarville offers a four-year Bible-reading plan for students to begin their own habit of feeding themselves from God’s Word.

Bitcoin and Austrian Economies

by Matt Jennings

I probably know what you are thinking—probably the same thing I thought in 2014 when I first heard of Bitcoin. My business serves as an alternative asset custodian, which means that we assist people with investing in all sorts of unique, and sometimes even weird, assets (mostly through tax-free or tax-deferred retirement accounts). One of the best things about the help we provide is that we do not advise or recommend investments. Therefore, it does not matter to us what our customers invest in, so long as we can securely hold and accurately report on the investment. 

Believe me: Some people can come up with some strange things to invest in! To me, none were stranger than the one we were asked to custody back in 2015. It was this thing—or was it even a thing? I wasn’t really sure. After quickly researching this “Bitcoin,” I affectionately labeled it as “nothing that is apparently worth something.” To be honest, this was kind of a running joke around the office. 

However, I started to notice this sizable following for this mysterious “cryptocurrency,” and no one else in our industry was providing regulated custody to this group. Being an opportunist businessman, I lead my staff to develop a system and technology to custody these assets and protect them from money laundering, bad actors, hackers, and everything else I had read were the greatest risks to a cryptocurrency investment. 

Did I believe in Bitcoin? Absolutely not. Did I understand Bitcoin? Absolutely not. Did I have a desire to understand it or invest in it? Absolutely not! But the same could be said for most of the 20,000 assets that we hold for our clients. I simply had a desire to fulfill my passion and the calling of our business which is to empower Americans with the freedom to invest in whatever they wish to invest in without being limited by the government or their investment broker. 

This is where I must stop and not confess but profess my Libertarian-leaning views. I might as well, because they are splattered all over my business as well as the remainder of this paper. I am at my very core first a child of God and a passionate Jesus follower. Second, I am a patriotic American. I believe in personal freedom and choice, and I am not a fan (in most cases) of government intervention or manipulation. And, of course, I believe in capitalism. 

Years ago, through these beliefs and overall concern about the U.S. economy, I became a follower of Austrian economics. I will cover Austrian economic theory a little later, but first, back to Bitcoin. 

As we released our regulated custody product for Bitcoin, I began to meet many people from the industry. Some were real quacks! There were plenty, however, that were smart and had honest contributions to bring to the investment space. So, my company helped organize the discussion, and in late 2016, we helped put on the first Bitcoin conference for institutional investors. I asked the smartest in attendance what excited them so much about Bitcoin—to the point that many were willing to now devote their professional lives to it. The first four I asked provided similar responses, and within the first few sentences, each mentioned Austrian economics and how Bitcoin was a possible way of reintroducing its most important theories to the world. 

I must admit, I had studied these theories previously, but I did not get it. How does “nothing that’s worth something” correlate in any way to Austrian economic theory? So, with an open mind, I began to research. Allow me to explain so we can explore the theory and the connection to Bitcoin together! 

What is Austrian Economics? 

The Austrian School of Economics is a heterodox school of economics based on 

methodological individualism, the concept that social phenomena result exclusively from the actions and choices of individuals. This school of thought is typically associated with libertarianism. Austrian Business Cycle Theory (ABCT) explains why many Austrians view commodity-backed (typically gold-backed) currency as superior to fiat currency. In layman’s terms, ABCT claims that excessive inflation of money supply, typically driven by a central bank or government, creates an artificial boom that ultimately results in its own bust. 

This boom is driven by malinvestment, which is investing in the wrong lines of production because of a distortion in price signals. This is caused by excessive expansion of credit, often in the form of artificially low interest rates created by the central bank. However, a “bubble” occurs as malinvestment results in an inflation of goods, and eventually a bust will occur when banks become risk-averse to the accelerated pace of the boom and consumers re-establish their preferences of consumption and saving at prevailing interest rates. 

The crisis can be delayed by continuing to pump new credit into the economy. But by delaying the inevitable bust, over-leveraging becomes even more severe and, thus, leads to an even bigger bust. At this point, which is full-blown crisis mode, the economy must adjust. As we know, this adjustment period is difficult for the public, as wages fall and unemployment rises, and public sentiment quickly turns from optimistic to depressed and despair during this bust period. Austrian economics is based on true supply and demand that is free from manipulation or “currency printing” by a centralized bank or government. 

What is Bitcoin? 

I will avoid a deep dive into the technical side of Bitcoin in this paper. Bitcoin was the first use of blockchain technology, which requires its own very technical explanation but is nonetheless very fascinating, has many uses, and in many ways could change our world. That said, for this paper, let’s identify a few key features you should know about Bitcoin: 

  1. Bitcoin is decentralized. The Bitcoin network is not a company, is not owned or controlled by anyone, and cannot be changed or manipulated by anyone or any government. 

  2.  Bitcoin is truly scarce since only 21mm Bitcoins will be released into distribution. The timing of release of these Bitcoins is pre-programmed and known by all. It is immutable. It is arguably the only form of payment or medium of exchange in the history of mankind that has true unmanipulable scarcity and supply and demand. Because of this, it is deflationary (opposite of inflationary), which is praised by Austrians (and criticized by Keynesians, who believe in using government spending and inflation as a remedy for economic crisis).

  3. Bitcoin has all the characteristics of money (durability, portability, scarcity, divisibility, and recognizability) based on the properties of mathematics rather than relying on physical properties (like gold and silver) or trust in centralized authorities (like fiat currencies). 

  4. Bitcoin is transparent. Everything from the programming of the network to each transaction performed on the network is public and viewable by anyone. While we have all heard about criminals using Bitcoin, misuse of money and money laundering is no more prevalent in Bitcoin than with fiat currencies. Further, as technology expands, Bitcoin and blockchain will play a greater role in helping stop illegal use of funds around the world. A top DOJ official once told me they “wish every criminal would use Bitcoin” because it would make their job much easier. 

  5. Bitcoin is global. At current growth rates, some estimate that soon, more people in the world will own Bitcoin than own a United States dollar. Bitcoin has no boundaries and is available to anyone with access to the Internet or satellite network. Regardless of government restrictions, it can be accessed by banked or unbanked individuals around the globe. 

Bitcoin and Austrian Economics 

Bitcoin is a technology and asset birthed by the global financial crisis of 2007-2008. At that time, many Austrian economists dismissed it as fiat “magic money,” much like I did. But just over a decade later, many Austrians are very open to Bitcoin and believe it, at least potentially, qualifies as sound money and is firmly within the ideology of 20 -century pioneers Mises and Hayek. 

Many Austrians initially criticized Bitcoin because they felt it came out of nothing and had no use as a commodity in and of itself, thereby breaking Mises’ Regression Theorem and rendering its value baseless. However, Jeffery Tucker helped champion the belief that the value of Bitcoin derives from itself, in the sense that it is simultaneously a technology and a currency—an idea that was understandably complexing to many economists at first, especially those that didn’t understand the technology. 

Yet, Bitcoin was indeed the first to be both a payment solution and unit of currency at the same time. The utility of the blockchain provided Bitcoin value before it even became a medium of exchange (which was months after launch) and, thus, actually confirmed Regression Theorem. 

Many Austrians now realize that their belief in the gold standard requires governments to institute it and not manipulate it, which will likely never happen. Hayek came to believe in the denationalizing of money, or free banking system, back in the 70s. Bitcoin is likely the first currency of the modern era to put this Hayekian ideal into action. 

While some Austrian Economists are still skeptical about Bitcoin, I have found that most true “bitcoiners” (those who believe and invest in it not because it is high or low but because they believe it is the future of money, or “digital gold”) are, whether they realize it or not, proponents of Austrian Economic Theory. 

Bitcoin’s value may go up, it may go down, and, who knows, it may even go away. Whether you like it or despise it, I hope this paper helps convey the economic theories driving global Bitcoin adoption. To some, Bitcoin is a joke or a scam, and to others, it is a speculative investment. For others, though, it is a deeply held passion or belief, and for many, it is a lifeboat protecting them from losing their life savings to a failing government-backed currency. I have met many people in each category. Before you speak too loudly (like I did), I challenge you to perform your own research, and then decide in which category you belong. Because, whether you like it or believe in it or not, you really should consider paying attention to it. God Bless!,

Article originally hosted and shared with permission by The Christian Economic Forum, a global network of leaders who join together to collaborate and introduce strategic ideas for the spread of God’s economic principles and the goodness of Jesus Christ. This article was from a collection of White Papers compiled for attendees of the CEF’s Global Event.

Bob Doll: My Life as a Christian, Investor, and Business Leader

by Bob Doll (Business for the Common Good 2020)

Denver Institute for Faith & Work hosted more than 300 guests from across the nation at “Business for the Common Good,” a one-day event for business leaders passionate about professional excellence and using their gifts and resources for lasting impact. With more than 30 years of investing experience, nationally known fund manager Bob Doll moved from being a steady, quiet witness to expressing his faith more visibly and vocally. God brought material and professional success along the way, but his Christian witness was not without cost. In this personal interview, Bob shares lessons God taught him about identity, control, and idolatry, as well as principles that shape his personal and organizational leadership today. You’ll also explore God’s broader purposes for business and its power to love and serve our neighbors. Please visit their website to see more great content from the “Business for the Common Good” event.

Click on the image below to watch the video

Article originally posted here by Denver Institute for Faith & Work

Bridgeway Capital Management

 Photo by  Chris Liverani  on  Unsplash

Photo by Chris Liverani on Unsplash

Video originally posted here by Center for Faith and Work

by Center for Faith & Work

What does the high-stress world of finance have to do with the Kingdom of God? You’ll see when you watch this video about Bridgeway Capital Management, a Houston-based investment management firm with $2.0 billion in assets under management.

In 2009 Bridgeway was named by Entrepreneur Magazine and the Great Place to Work Institute as the #4 Best Small/Medium Workplace in the U.S. When John Montgomery formed Bridgeway in 1993, he set parameters that foster an empowered organization that stresses process and results over titles and status. One such parameter is that no partner (all staff members are called “partners”) will make more than seven times the total compensation of the lowest paid partner. Another, 50 percent of company profits are given to charitable and non-profit organizations.

Building Community is Good for the Soul and the Bottom Line – Pete Kelly of Apartment Life

 Photo by  Aro Ha

Photo by Aro Ha

The two biggest issues multifamily owners face are turnover and resident satisfaction. If a property is not at full occupancy, your bottom line takes a significant hit. How can you address both of these issues and create a community in your apartments that makes residents want to stay, even if the rents go up?

Pete Kelly is the CEO of Apartment Life, a faith-based nonprofit motivated by a commitment to building relationships and community. Apartment Life serves the multifamily industry, redefining the resident experience in order to increase retention, improve tenant satisfaction, and enhance the community’s online reputation.

Pete sits down with me to share his background in the nonprofit world, explaining the basics of Apartment Life as an organization. He discusses the research around loneliness and public health, customer engagement and brand loyalty, and the economic impact of the CARES Program. Pete offers the specifics of what the CARES and Workforce Housing teams do to engage residents and how the faith-based roots of the organization impact their mission. Listen in for Pete’s insight on building a community that is good for the human soul AND the bottom line.

KEY TAKEAWAYS

Pete’s background in the nonprofit world

  • 24 years with organization serving young people

  • Two years as CEO of Apartment Life

The fundamentals of Apartment Life

  • Relationships good for soul AND bottom line

  • Friendships increase chances of staying

  • Team hosts events, creates ‘sticky community’

The research around loneliness and public health

  • 26% more likely to die if feel lonely

  • As bad as smoking, obesity

The business research around connection and engagement

  • Emotionally connected customer 52% more valuable

  • Spend more money more often, loyal to brand

How friendships affect a resident’s willingness to stay

  • Seven friends in complex = twice as likely to renew

  • Neighbors themselves are amenity

The financial benefits of the CARES Program

  • $138K annual value to owner

  • 3 renewals/month

What the Apartment Life teams do

  • Usually husband/wife team that lives on-site

  • Events to connect residents

  • Opportunities to care (e.g.: baby gift, ride to airport)

  • Visit tenants 90 days before lease renewal

  • Build positive online presence for community

The cost of the CARES Program for owners

  • Provide 2BR/2BA unit for CARES Team

  • Management fee of $650 to Apartment Life

  • Budget for events ($2/door)

  • Best for A/B Class properties, at least 250-units

The alternative Workforce Housing Program

  • Class C properties in lower income communities

  • Team lives off-site, paid hourly

  • Manages requirements for LIHTC

The faith-based element of Apartment Life

  • ‘Love thy neighbor’

  • Recruit teams from local churches

  • Follow Fair Housing Act guidelines

The mission of Apartment Life

  • Dramatic impact on residents’ lives